Return policy

Beauty-works.net return policy:

Products received by Beauty-works.net can be sparkled within 14 days of customer receiving the shipment In most cases, products received, defective, malfunctioning, missing parts or not matching the product described on the site, within 14 days after receiving the shipment.

Seller's return policy:

Most sellers offer a return policy equivalent to Beauty-works.net, when you require a seller to fulfill and ship products from their own stock (in this case, the marketplace seller or a third party seller).

Your request for return will be sent to the seller instead of Beauty-works.net, however the return policies of some sellers may differ as the seller's return policy can be viewed before purchasing the product by viewing the Returns and Refunds Policy section on the seller's profile page, and if not specified in the seller's returns and refunds policy, the order will fall within the default 14-day return policy period.

Beauty and personal care products:

To ensure approval of the return, the product must be in its original condition and in its original packaging with all its accessories and has not been used, opened or changed the packaging features of the product. The return is approved, and the return request must be issued within 24 hours of receiving the product, and free returns only apply to products shipped by Beautyworks Egypt.

Beauty and personal care products:

To ensure approval of the return, the product must be in its original condition and in its original packaging with all its accessories and has not been used, opened or changed the packaging features of the product. The return is approved, and the return request must be issued within 24 hours of receiving the product, and free returns only apply to products shipped by Beautyworks Egypt, It does not apply to the same products shipped by marketplace sellers, and to be eligible for the free return, the returned products must be in new, unused condition and in its original packaging for a full refund as per our return policy. Works will process your returns and issue a full refund without deduction of shipping value after receiving your returns of eligible products within 27 days from the date of approval of the return and with the same payment method, And if you return Products that are not eligible for a free return with Products that qualify for a Free Return, Beautyworks Egypt may deduct the shipping costs for the non-qualifying products from the refund amount in accordance with Beautyworks Egypt general return policy, In addition, some special product or order fees or Handling is valid.

Clothes and accessories:

To ensure approval of the return, the product must be in its original condition and in its original packaging with all its accessories and has not been used, opened or changed the packaging features of the product. Returns are approved, and you can return clothing and accessories within 14 days of receiving the shipment. Free returns only apply to products shipped by Beauty works Egypt, and do not apply to the same products shipped by marketplace sellers.

In order to be eligible for a free return, as per our return policy, the products returned must be in new, unused condition and in their original packaging for a full refund. Also, all product packaging, certificates of authenticity, rating and rating must be returned with the product. Products) returned without original documentation, a portion of the value of any Product(s) that has been resized, altered, or otherwise damaged or otherwise damaged after delivery will be refunded If you select the self-shipping option, the Eligible Product(s) must be returned using a trackable shipping method .

Beauty Works will process your returns and issue a full refund without deduction of shipping value after receiving your returns of eligible products within 27 days from the date of approval of the return and with the same payment method. Beautyworks Egypt may deduct shipping costs for ineligible products from the refund amount in accordance with Beautyworks Egypt' general return policy, in addition, some special product, order, or handling fees may still apply.

Sports and leisure products, watches and jewelry:

To ensure approval of the return, the product must be in its original condition and in its original packaging with all its accessories and has not been used, opened or changed the packaging features of the product, and the return will be approved after we receive the product and make sure it complies with the terms of return 100%, and if you select the self-shipping option, you must return Products valued at EGP 200 or more using a traceable method, Products over EGP 5,000 must also be insured, All product packaging (boxes, manuals, warranty cards, etc.), certificates of authenticity, rating and evaluation must be returned with the product. Original in its proper packaging.

Free returns are available for many products, The return is required that the request was executed from the website or application.

The amounts due are refunded, minus allocating fees (such as taxes, shipping, or electronic payment fees), some or all of them, and according to what is decided by the company’s policy.